Using FTP for Web Hosting

  • 27 August 2014

Hosting Your Site Using FTP

Fast Hosting provides comprehensive web hosting services to members. See Fast Hosting for more information. This document explains how to use the FTP features.


File Transfer Protocol (FTP), as its name suggests, is a protocol used for transferring files over the Internet.

This protocol is implemented by FTP programs (also known as FTP clients) such as WS_FTP and Cute FTP.

You can use FTP to upload your web site to your Fast Hosting hosting account. You can also allow others to download files from your FTP server, either using anonymous FTP (which requires no login) or using an FTP account that you create for them.

Your FTP server name is, (with your own domain name substituted for Your own FTP server name can be found on your web hosting info page.

Your main FTP account

Use your main FTP account to upload your web site. Your main FTP account has access to all of the files in your web hosting account. Other FTP accounts you create will be restricted to accessing only certain directories of your site.

To access your main FTP account, connect to your server with an FTP client and use the login name and password of your web hosting account. Your login username is shown on your web hosting info page. If you forget your password, see this FAQ about resetting your web hosting password.

Anonymous FTP

Anonymous FTP allows public access to a restricted directory of your FTP server.

To allow anonymous FTP access to your FTP server, first enable anonymous FTP in your control panel. Log in to your control panel, then go to FTP Manager -> Setup Anonymous FTP Access.

To allow anonymous users to read files in your public_ftp directory, tick the checkbox next to allow anonymous access to

To allow anonymous users to upload files to your public_ftp/incoming directory, tick the checkbox next to Allow anonymous uploads to

After enabling anonymous FTP access, users can log in to your FTP server with the username JOHN and an empty password.

You can add a welcome message that will be displayed each time an anonymous visitor connects to your FTP site. To do so, log in to your control panel and go to FTP Manager -> Anonymous FTP Message. Enter the desired message and then click Save Message.

Note: Do not be alarmed by the following message at FTP login time: This is a private system - No anonymous login. This refers to the global anonymous account, which is disabled. Anonymous access is still allowed to hosted websites using the above method.

Adding and maintaining FTP accounts

To manage your FTP accounts, log in to your control panel. Then go to FTP Manager -> FTP Accounts.

This page lists your FTP accounts, and provides options to add accounts, change passwords, or delete accounts.

To create a new FTP account, click Add FTP Account. To add an account named JOHN, for example, enter JOHN in the login field. Choose a password, and select a subdirectory of public_html that you want this account to have access to (subdirectories of public_html are accessible on your web site). Then click create.

To log in to your FTP server using this new JOHN account, use the following login information:

FTP Server:

Login username: John

Password: (whatever password you chose)

Managing FTP sessions

You can view and terminate active FTP sessions using your control panel. This is useful for general information and stopping unwanted FTP activity.

To manage FTP sessions, log in to your control panel and go to FTP Manager -> FTP Session Control.

All FTP connections that are actively uploading or downloading files will be listed on this page.

To terminate a session, click the Delete button next to that session.

Last modified on Tuesday, 16 September 2014 13:25