Help on switching between websites

  • 11 September 2014

When you have the need to switch web hosting companies, you can do so without causing any downtime to your web site at all. The fear of changing web host companies should never keep you from looking for a more reliable provider, or a company that offers better customer service or lower expenses. If you do all of the steps for switching hosts correctly, you can ensure that your website remains accessible to your site visitors throughout the entire transition- meaning you don't lose sales, potential customers or receive countless complaints from customers regarding an inaccessible website!

The first step you'll want to complete prior to canceling your current web host is to find a new one. Take some time to compare the features of the new host against the features of your existing host, as well as taking into consideration the features of the current host that go unused. This will allow you to get an accurate understanding of what you really need in a new host. If your current host gives you unlimited email accounts, and you are only making use of 3, why should you pay for a provider that offers so many accounts? Look for one that leaves some room for growth but that isn't charging you extra for all the additional features that you just don't need. When you find a web hosting company that will be compatible with your web site needs, create your account and make sure it is fully set up. During this time, you will actually have two web host providers. Fast Hosting Support Team can always offer help on choosing the right plan. Please feel free to contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Next, log back into your original account with the web host you are looking to leave, and download all of your site files onto your computer. Don't forget any! You can usually do this painlessly using an FTP program, or sometimes a web host will provide an easy to use control panel to drag and drop the files right onto your hard drive.

Needless to say is that it is important to check if there are any databases currently running on your website. If there are you'll need to transfer those as well. Ask for help from customer service (or a knowledgeable friend) if you need it. Fast Hosting team will can offer you support if you sign up for any of our plans.

Sign into your account with Fast Hosting, and upload the files you saved from your old host. As this gets completed, at this very moment, you will have two websites that are exactly the same on two different web host servers. Verify that everything is working properly on the new host before you move on. If something didn't transfer correctly or it doesn't completely function as it should on the new host, take the time to make any updates or fixes that might be required to get databases, forms or other features to work on the new web hosting.

The next step is to obtain the name server information from Fast Hosting. Fast Hosting sends out an email with these at the time of account activation. If you require support please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Make sure you have the correct information and then notify or log into the account where you registered your domain name. This is where you change the "name servers" to the information you obtained from the new host. (It's usually something like ns1.newhost.com).

Throughout this entire process, your customers and site visitors have been able to access your existing website on the existing web host. Once the name servers have been set with the domain registry, you have to wait between twelve and seventy two hours for the site to load from the new web hosting servers.

Once the seventy hours have passed, you can cancel your original web host account, as the files are already on the new servers and once the name servers were changed to point at the new host your site has begun loading from the files on the new server. Provided you do all of the steps in order and correctly, you should have no problems switching web hosting providers without any website downtime.

Fast Hosting Support Team can always offer help on choosing the right plan. Please feel free to contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Last modified on Tuesday, 16 September 2014 14:04